Contact & Customer Support

ASSISTENZA CLIENTI

✉ EMAIL DI SUPPORTOsupporto@lovykey.com

We reply to all inquiries regarding orders, payments, and billing within a few hours (Mon-Sun).

🔑 ASSISTENZA ORDINI & RMAAccount Orders Area

To dispute an invalid key or request assistance on a specific order, log in within 48h and submit a request attaching your error screenshot.

★ Quick Frequently Asked Questions

Where is the key code I just bought?

The code has been sent to your account email and is permanently accessible in the order details section of your account.

What should I do if the code is already redeemed?

Take a screenshot showing the error message along with your system date and time, and email us at supporto@lovykey.com within 48 hours.

How long does a mobile recharge take to arrive?

Direct top-up to your Player ID is usually completed within 60 seconds of Stripe payment approval.